08037744444

Terms & Conditions

  • The Customer hereby represents and warrants that:-
    • Infocom Network Private Limited. is authorised by the Customer to obtain payment gateway services from third party payment aggregators to enable online payment services to the End Users of the Customer subscribing to the products/services of the Customer vide the Customer’s website through Infocom Network Private Limited.’s platform.
    • Infocom Network Private Limited. is authorised by the Customer to facilitate Transactions of the Customer’s End Users for the products/services of the Customer.
    • Atom and Infocom Network Private Limited. have entered into a Merchant Services Agreement dated …............................... (“MSA”) wherein Atom shall provide to the Infocom Network Private Limited., the Atom Services, to be utilised by the Customer.
    • Customer hereby agrees and accepts to avail the provision of the third party payment aggregator services through the Infocom Network Private Limited., from Atom.
    • Customer hereby authorises Atom to credit the payments of the End Users of the Customer directly to the Customer’s Bank Account.
    • Customer hereby agrees that Atom shall provide the third party payment aggregator services (“Atom Services”) through the Infocom Network Private Limited., to the Customer with effect from the Execution Date hereof and as per the details set out in Appendix A attached herewith this Addendum.
    • Atom will settle funds to the Customer’s Bank account post receipt of material to buyer and their acceptance approval wrt quality , quantity etc.
    • The TDR shall be the amount of the bill excluding taxes, tips, shipping, charges, etc. which shall be additionally chargeable as applicable.
    • Atom shall under intimation to the Customer be entitled and Customer hereby authorizes Atom to debit to the account of the Customer, from time to time, to recover any amounts due from it or incurred by Atom on account of the following:

      • a. Chargeback of Transactions; or

      b. Any penalties, charges/fees, consequential loss or claims including but not limited to legal claims that may be made against Atom by Payment Service Providers, End-Users or regulatory authorities. These amounts shall include without limitation any costs arising as a result of (i) excessive Chargeback of Transactions or (ii) failure to provide Transaction related supporting documents or (iii) end-user disputes

    • The Infocom Network Private Limited. and the Customer shall ensure all necessary compliance and provide support as may be mandated by Atom from time to time for the integration of Atom’s systems with the system of the Customer.
    • The Infocom Network Private Limited. and/or Customer shall provide necessary documentation to the acquiring banks as may be mandated from time to time.
  • Atom is hereby instructed, permitted and authorised, by the Infocom Network Private Limited. and the Customer, to deposit the proceeds of the Transactions done by the End Users of the Customer subscribing to the products/services of Customer vide Customer’s website after deducting the commission of Atom to the Customer’s Bank Account. the details of which are as mentioned below
    Customer Bank Account Details:
    Bank Name: ....................................................................................................
    Branch Add: ....................................................................................................
    City: .........................................................................................
    IFSC code of beneficiary bank:
    ....................................................................................................
    Beneficiary A/c Type & No: (Current/Saving)
    ....................................................................................................
    Full Name of beneficiary:
    (Pay to Name)
    ....................................................................................................
    Signing Authority/ies:
    ....................................................................................................
    Customer Id (if any):
    ....................................................................................................
  • The Infocom Network Private Limited. and the Customer hereby acknowledge and agree that Atom shall provide the Atom Services to the Customer in accordance with the terms and conditions of the MSA.
  • The Customer agrees and acknowledges that in processing the Transactions, Atom shall be entitled to rely upon all electronic communications, orders or messages sent to Atom through the Processing Mechanism and Atom shall not be obligated to verify or make further inquiry into the identity of the sender, or the message integrity, of any communications, orders or messages. The Customer shall under no circumstances dispute such reliance by Atom. Atom shall not be bound by or obligated to act, on any electronic communications, orders or messages received on-line, from the Customer or the End User, which do not properly utilize the security measures, as may be applicable from time to time.
  • As and when Atom requests for a particular document, bills/invoices, proof of delivery or any other supporting documents, the same shall be handed over to Atom within four (04) days of the request. If on account of non-compliance, Atom incurs any loss, the same shall be made good by the Customer, inclusive of all charges, interest and costs. Atom with or without intimation shall be entitled at any times to disclose any and all information concerning the Customer Agreement and transactions of the Customer, within the knowledge and possession of Atom to any Regulator RBI, Card Associations or law enforcement, in connection with any card facility provided.
  • Customer shall ensure that that neither the Customer nor any of its employees are privy to any information relating to End-User details and information relating to passwords/pins and other private matters in respect of the Atom Services. Customer shall not reverse engineer, decompile of disassemble any software shared/disclosed by Atom
  • Notwithstanding anything contained in this Addendum, Atom disclaims all warranties, express or implied, written or oral, including, but not limited to, warranties of fitness for a particular purpose with respect to the Atom Services or otherwise made as regards this Addendum. Customer acknowledges that the Atom Services are provided on an “As Is” basis and accepts that the Atom Services may not be ‘uninterrupted’ or ‘error free’. The Customer also acknowledges that the services provided by the Payment Gateway Providers to Atom which is passed on to the Infocom Network Private Limited. under this Addendum, can be in any event be brought to an abrupt end in any event whatsoever by Atom and/or the Payment Gateway Providers, for any reason whatsoever and in such an event the Atom Services will in turn be terminated without Atom having to be given any reason whatsoever.
  • Atom’s sole obligation and the Customer‘s sole and exclusive remedy in the event of interruption to the Atom Services or loss of use and/or access to Atom’s website and the Payment Gateway Provider’s Processing Mechanism and services, shall be, to use all reasonable endeavors to restore the Atom Services and/or access to the Processing Mechanism as soon as reasonably possible
  • Customer hereby agrees and undertakes that the Customer shall honour all Transactions and be solely responsible / liable for any chargeback or charges which prove to be uncollectible and further agrees, confirms, undertakes and guarantees to make payment(s) towards such chargeback or such uncollectible charges, as the case may be without any demur, protest, dispute or delay.
  • Customer acknowledges and agrees that Atom owns or has the right to use all the intellectual property incorporated in the software and associated with the Atom Services. This Addendum does not grant the Customer nor any of its End-Users, any rights to, or in, patents, copyrights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licenses in respect of the software or in relation to the Atom Services, other than as specified in this Addendum. Customer shall not copy, modify, duplicate, create derivative works from, frame, mirror, republish, display, transmit, or distribute, all or any portion of the software in any form or media, or by any means, attempt to reverse compile, disassemble, reverse engineer or otherwise, reduce to human-perceivable form, all or any part of the software. Customer shall not access any part of the software, in order to build a product or service which competes with the software or the businesses of Atom.
  • The Customer shall at all times be liable for breach of any of the terms and conditions of this Addendum.
  • The Customer hereby shall, defend, indemnify and hold harmless Atom, against all actions, proceedings, claims, liabilities (including statutory liabilities), penalties, demands and costs (including without limitation, legal costs), awards, damages, losses and/or expenses however arising out:
    • any claim or proceeding brought by the End User or any other person against Atom, in respect of any products/services offered by the Customer;
    • any gross negligent act of Customer’s agents, employees, licensees or end-users;
    • any fines, penalties or interest imposed directly or indirectly on Atom on account of Customer’s products/services or Transactions conducted through Customer under this Addendum; and
    • breach of any of the terms and conditions of this Addendum and also for any misrepresentation, fraud or gross negligent act of its respective agents, employees, licensees or End Users.
  • Notwithstanding any other term of this Addendum or any damages that may be incurred for any reason whatsoever, the entire liability of Atom under this Addendum, shall be limited to an amount not exceeding the Fees received by Atom for the Atom Services for the month immediately preceding the date of such proven claim/demands
  • This Atom Services may be terminated by the Customer and/or Atom without being required to assign or give any reasons by giving sixty days (60) days prior notice in writing to the other. Atom reserves the right to terminate the provision of Atom Services under intimation with related supporting documents to the Customer in case of fraud, or if, the Customer has violated any of the terms of this Addendum.
  • The Customer hereby expressly agrees not to directly or indirectly deal in such product(s) or service(s) in restricted categories as provided in Atom’s website www.atomtech.in at any time during the subsistence of this Agreement.
  • This Agreement will bind the successors and permitted assigns of the Customer and the Customer will obtain prior consent from Atom before any assignment of this Agreement.
  • This Addendum is co-terminus with the Customer Agreement. Save and except as specifically stated herein above all other terms, conditions and covenants contained in the Customer Agreement together with its successive Addendums, if any, shall remain unchanged and shall be fully applicable, enforceable and binding on the Parties.
  • This Addendum shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts at Mumbai.

IN WITNESS WHEREOF, the Parties have executed this Agreement by their duly authorized representatives as of the date first set forth above.



................Infocom Network Private Limited................

Signature & Seal:


Name: .................................................................

Title: ....................................................................

Date::...................................................................


..............Customer Name..........

Signature & Seal:



Name: .................................................................

Title: ....................................................................

Date::...................................................................